Collection Agency Services in New York

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We are an out of state company that has a customer located in Sherman TX that owes us $12,000 for services performed. What kind of service and rate would you offer us to collect on this debt


Just looking to collect on one account, I have given the person numerous opportunities to pay back with no success


$2992.50 is due from us on a commercial invoice from product (a roll of fabric) that was ordered, prepaid for 1/2, and sent to them 6/5/12. Despite our sending them registered mail, in preparation for small claims filing, they've refused to remit. I have emails, invoices, proof of delivery of the shipment. I realize the statute of limitations is 6 years for small claims, which explains why I've not treated this with perhaps the urgency it deserves. Is this in your wheelhouse or would you send me elsewhere?


The business has closed, but I have the owner's personal contact information.